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Patient Information

Charges and Insurance

Our fees reflect the value of the services provided. For all patients, payment in full is expected at the time of service. As a courtesy to you, and for your convenience, our office will bill your insurance company when all the required information is provided.

Most insurance policies cover visits to this office. Our staff will assist you in understanding your insurance coverage and any charges we may bill to you.

We do accept assignment on Medicare, MediCal, Blue Cross, Blue Shield, Health Net and other major private insurances. Managed care plans such as HMOs, PPOs, EPOs, POS are all accepted. We also accept Healthy Family plan. Feel free to call our office for details if you have any question regarding your insurances. Any deductible amount, co-payment, or any other balance not paid for by your insurance company is your responsibility.

If you have changed your insurance plan, make sure to tell us about it.

We accept payments via cash and check. Any check payment needs to be pre-approved.


Our office works by appointment because we recognize the value of your time and design to serve you efficiently. Every effort is made to see our scheduled patients on time. Occasionally emergencies arise that may cause the delay of your appointment. We will make every effort to keep such delays to a minimum and will keep you informed of delay that occur.

If you are unable to keep your scheduled appointment, please call us at least 24 hours in advance. Also, if you know you are going to be late, please call. This courtesy allows us to accommodate other patients.

New Patients

On your first visit to our office, please plan to:

•  Come a few minutes early so you'll have time to fill out the necessary forms.

•  Bring a list of all medications you are presently taking, and any x-rays, medical records, and diagnostic testing results that you have.

•  Bring your insurance card and a photo ID.

Release of Medical Information

Information will not be provided to a third party (attorney, physician, insurance company etc) unless we have a written authorization in our office. If you wish information about your condition to be provided to a third party, they should request the information in writing and provide us with a written authorization signed by you to do so. We will ensure that HIPPA requirements are met prior to release of medical information.

Prescription Refill

Prescriptions and refills can be requested by your pharmacist during our regular office hours. Have your pharmacy's phone number ready and call them at least two days before your prescription runs out. The pharmacist will obtain authorization from our physician.

If you are on certain medications, we do need you to come in for a check up before we can refill your prescription.

Direction to the Office, click for Map

  • From Azusa Ave: Take Colima Rd, go east, make a left turn on Albatross then a quick right turn on Almahurst. Our office building is on the left.
    From Fullerton Rd: Take Colima Rd, go west, make a right turn on Hanover then a quick left turn on Almahurst. Our office building is on the right.


Parking is available in front of the building.

Dr. William Bao, MD is currently welcoming new patients.



17595 Almahurst Street,
Suite 202
City of Industry,
CA 91748, USA

Tel: 626-581-4990
Fax: 626-581-4011



Monday - Friday

Morning: 9:00am - 12:00pm
Afternoon: 2:00pm - 5:00pm

Saturday 9:00am - 12:00pm



17595 Almahurst Street, Suite 202, City of Industry, CA 91748, USA. Tel: 626-581-4990. Fax: 626-581-4011